Refund policy
Refund Policy
Thank you for shopping with us. Please read our policy carefully before making a purchase.
Returns
We do not accept returns or exchanges. All sales are final.
Damaged, Defective, or Incorrect Items
Please inspect your order upon delivery. If you receive a defective, damaged, or incorrect item, contact us immediately at fayzaramy11@icloud.com with your order number and photos of the issue.
Once we have reviewed and verified the issue, we will process a full refund to your original payment method.
Non-Returnable Items
All products are non-returnable, including but not limited to:
- Sale items
- Gift cards
- Custom or personalized products
- Personal care products
- Perishable goods
- Hazardous materials, flammable liquids, or gases
If you have any questions about a product before purchasing, please contact us at fayzaramy11@icloud.com.
Refunds
Refunds are only provided for items that are confirmed to be defective, damaged, or incorrectly delivered.
If your refund is approved, it will be issued to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at fayzaramy11@icloud.com.
European Union 14-Day Cooling-Off Period
If your order is shipped to a country within the European Union, you may have statutory rights under applicable consumer protection laws. These rights apply as required by law and are not affected by this policy.
Contact Us
For any questions regarding this policy, please contact:
Email: fayzaramy11@icloud.com